Frequently Asked Questions

Lexilit is an AI-powered novel translation platform designed for authors and publishers. Our platform uses custom AI agents that learn your writing style, maintain character consistency, and translate with context awareness. Simply upload your novel, create or use translation agents, and let our smart system transform your story into 50+ languages while preserving your unique voice.

Getting started is easy! 1) Create a free account - you'll receive 5,000 free words to try the platform. 2) Create a new project and upload your novel chapters. 3) Set up translation agents or use our default ones. 4) Use the glossary detection feature to identify key terms. 5) Start translating and review your work in our immersive read mode. No credit card required to start!

No! Lexilit is designed to work even if you don't speak the target language. Our AI agents handle the translation with professional quality. However, we recommend working with a native speaker or professional editor for final review to ensure cultural nuances and idiomatic expressions are properly handled.

Here's a step-by-step guide: 1) Sign up for a free account at lexilit.com, 2) Create a new project for your novel, 3) Upload your chapter files (TXT, DOCX, or PDF), 4) Create a translation agent for your target language, 5) Add key terms to your glossary, 6) Select chapters and start translating, 7) Review and edit translations, 8) Download your finished work.

Yes, Lexilit supports PDF file uploads. Our system extracts text from PDF files while preserving paragraph structure. However, for best results with complex formatting, we recommend converting PDFs to DOCX format first, as this maintains more precise formatting during the translation process.

Translation agents are customizable AI models that learn your specific writing style, preferences, and terminology. You can create multiple agents for different projects, genres, or target languages. Each agent maintains context across chapters, remembers character names, and applies consistent translation choices throughout your entire novel.

Our smart glossary system automatically detects and extracts key terms like character names, locations, and unique vocabulary from your text. You can then provide translations and context for each term. During translation, the system automatically applies these translations, ensuring consistency. You can manage terms manually or use our AI-powered detection to save time.

Lexilit supports common document formats including TXT, DOCX, and PDF. You can upload individual chapters or entire novels. We maintain your original formatting and structure during the translation process, making it easy to export your work in the same format.

Yes! You can create separate projects for each target language or manage multiple language versions within a single project. Our system allows you to switch between translation agents for different languages, making it efficient to produce multi-language editions of your work.

Lexilit supports translation into 50+ languages including major languages like English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian, Arabic, and many more. We continuously add new languages and improve translation quality based on user feedback.

Lexilit is specifically designed for novels and long-form content. Unlike general translation tools, we offer: custom AI agents that learn your style, character consistency tracking, glossary management for proper nouns, chapter-by-chapter context preservation, and professional editing features. Google Translate is great for short phrases, but Lexilit excels at maintaining story quality and narrative voice.

Lexilit operates on a credit-based system. Each word translated consumes one credit. Different actions have different costs: standard translation uses 1 credit per word, glossary detection uses a small credit fee per term, and creating custom agents has a one-time credit cost. Your credits rollover month to month if you're on a subscription plan.

We offer flexible plans to suit different needs: Free plan includes 5,000 words to get started. Monthly subscription provides generous credits each month with features like unlimited projects, advanced AI models, priority support, and project sharing. Annual plans offer significant savings. All paid plans include access to custom agents, glossary management, and our immersive read mode.

Yes! If you need more credits beyond your subscription allowance, you can purchase additional credit packs at any time. These packs are available in various sizes to suit your needs. Credits from one-time purchases never expire and will be available whenever you need them.

For subscription plans, unused credits roll over to the next month, up to a maximum of three months of your plan allowance. This ensures you don't lose value during less active periods. Credits from one-time purchases never expire. The Free plan credits do not roll over and must be used within the sign-up period.

You can cancel your subscription at any time from your account settings. Go to 'Settings' > 'Subscription' > 'Cancel Plan'. Your access will continue until the end of your current billing period, after which your account will revert to the free plan. We don't offer refunds for partial months.

Lexilit offers a free plan with 5,000 words to get started. Paid subscription plans are available on a monthly or annual basis with flexible credit packages to fit your translation needs. Annual plans save up to 20% compared to monthly billing. Visit our pricing page for current rates and plan details.

Lexilit offers a free plan that includes 5,000 translation words so you can try our platform before committing. This is perfect for testing our features with a short chapter. For longer novels and full access to all features, we offer affordable subscription plans that scale with your needs.

To update your payment method, log into your account and go to 'Settings' > 'Billing' > 'Payment Methods'. You can add a new card or replace your existing payment method. The change will take effect for your next billing cycle.

Absolutely. We take data security seriously. Your content is encrypted both in transit and at rest. We never share your work with third parties or use it to train our models without your explicit permission. You maintain full ownership and copyright of all content you translate through our platform. For more details, please review our Privacy Policy.

Yes, you can delete your account and all associated data at any time from your account settings. Upon deletion, all your projects, translations, and personal information will be permanently removed from our systems. Please note that once deleted, this action cannot be undone and your data cannot be recovered.

You can reset your password by clicking 'Forgot Password' on the sign-in page. We'll send a secure reset link to your registered email address. Follow the instructions in that email to create a new password. For security reasons, reset links expire after 24 hours.

Creating a Lexilit account is free and easy. Visit lexilit.com/auth/sign-up, enter your email address, create a password, and complete the sign-up process. You'll receive 5,000 free words to start translating right away. No credit card is required for the free trial.

To change your email address, go to your account settings page, click on the 'Email' section, and enter your new email address. We'll send a verification email to the new address. Click the verification link to complete the change. Your old email will remain active until the new one is verified.

If you forgot your username or email address, please contact our support team at [email protected] with any identifying information (such as the name on your account or approximate sign-up date). We'll help you recover your account access securely.

Lexilit is a web-based platform that works on any modern browser including Chrome, Firefox, Safari, and Edge. Our responsive design works seamlessly on desktop computers, tablets, and mobile devices. No software installation is required - just sign in and start translating.

Yes! We offer a comprehensive API for developers who want to integrate Lexilit's translation capabilities into their own applications and workflows. The API supports all major features including translation, glossary management, and agent creation. Contact our sales team for API access and documentation.

We stand behind the quality of our translations. If you're not satisfied with the results, you can: 1) Adjust your translation agent settings to better match your preferences, 2) Edit translations directly in our interface, 3) Use different AI models available in our Pro plans, 4) Contact our support team for assistance with specific issues.

If you're having trouble logging in, try these steps: 1) Check that your email and password are correct, 2) Clear your browser cache and cookies, 3) Try a different browser or incognito mode, 4) Reset your password if needed, 5) If issues persist, contact [email protected] with your account email.

Translation speed can vary based on several factors: 1) Length of your text, 2) Current server load during peak hours, 3) Complexity of your glossary and agent settings, 4) Your internet connection speed. Premium users get priority processing. For consistently faster translations, consider upgrading to a paid plan.

After translation is complete, you can download your work in several formats. Go to your project, select the chapter or entire novel, and click 'Export'. Choose your preferred format (DOCX, TXT, or PDF) and save it to your device. You can also copy individual segments if needed.

You retain full ownership and copyright of all original content and translations created through Lexilit. We provide the tools and platform for translation, but the output belongs to you. You can use, modify, publish, or sell your translated work in any way you choose without any royalties or additional fees to us.

Yes, absolutely! You are free to use your translated content for any commercial purpose including publishing, selling, or distributing. Your translations are your property. However, you are responsible for ensuring that your use complies with all applicable laws and any agreements you may have with original content creators or publishers.

We have a few content restrictions as outlined in our Terms of Service. We don't allow content that is illegal, harmful, hate speech, sexually explicit without proper age verification, or violates intellectual property rights. We reserve the right to refuse service for content that violates these policies.

We offer multiple support channels: 1) Check our comprehensive FAQ and documentation, 2) Email our support team at [email protected] - we typically respond within 24 hours, 3) Pro users get priority support with faster response times, 4) For enterprise customers, we offer dedicated account managers and onboarding support.

Yes! We provide extensive documentation, video tutorials, and guides to help you get the most out of Lexilit. For enterprise teams and publishers, we offer personalized onboarding sessions and training programs to ensure your team is fully equipped to use all features effectively.

We love feedback! You can report bugs or suggest new features through our support email at [email protected]. Pro subscribers have access to a dedicated feedback portal where they can vote on feature requests and track development progress. All suggestions are reviewed by our product team.

For the fastest support, please email us at [email protected]. Our email support team typically responds within 24 hours. We also offer phone support for enterprise customers with dedicated support plans. For most inquiries, email support ensures we can provide detailed, well-researched answers with relevant resources.